I TOOK MY CAR IN FOR SERVICE AND HAD AN EXCELLENT EXPERIENCE. MIKE GILI WAS FRIENDLY, PROFESSIONAL , PROMISED MY CAR BACK AT A CERTAIN TIME AND DELIVERED ON HIS PROMISE. GOOD SERVICE IS SO RARE THESE DAYS. THIS WAS GREAT SERVICE AND I WON-T TAKE MY CAR ANYWHERE ELSE.---JACKIE E.
- HIDDEN HILLS, CA
I cannot say enough about my wonderful experience with Alvaro Cantillo. When I first started looking into purchasing a new car, I was extremely apprehensive and nervous, especially about my financing situation. When I met Alvaro he put me right at ease and went over all of my options. I felt like he really listened to me and my situation, and tailored suggestions that would be suitable to my needs. At other dealerships I visited, I felt the salesmen were overly abrasive, and concerned only with selling what needed to be gotten rid of, as opposed to putting me in something that would be right for me. I felt the exact opposite when Alvaro sat down with me- it was clear that he is willing to go above and beyond for his customers. He knew exactly what I was looking for, and even made alternate suggesstions when we couldnt find anything I was excited about in the inventory that was in my price range. At the end of the day, he was able to refer me over to another Keyes dealer that was able to meet my needs. Instead of pushing something on me that he knew I wouldnt be happy with, he graciously turned me over to another trusted affiliate. This type of customer service is uncompromised, and I know that I will be referring others and returning to Alvaro and Keyes Toyota for my future needs.
Nissan Versa, 2008
- Sherman Oaks, CA
I liked dealing with Carlos and Amor (the salesman). They were righteous, friendly and listened to what I wanted.
- Racheline B.
I really liked Amor's attention to us as well as his upbeat attitude and genuine helpfulness to get us the car we wanted. He really appeared to go to bat for us and we got a good deal. Thanks Amor!!
- Jovan W.
I certainly had a good impression of the manager, Alfred. My purchase might not have happened without Alfred's professional assistance and patience.
- Sumitra T.
Our salesperson, Scott Glen was very polite, professional and knowledgable. All the staff members that we dealt with were also considerate and polite.
- Mithoo R.
Everything worked well to my satisfaction and our agent, Hamid, was more than willing to work with us to our satisfaction.
- Guity E.
Sidney was a pleasure to deal with. He understood just what I was looking for.
- Cary F.
Salesperson had good knowledge of the product and how it compared to others on the lot. I liked the sales team and the appearance of the dealership.
- Evelyn G.
The salesperson was very knowledgable and helpful and gave the right tips to choose the car. He did his best to please me and I'm very happy with my purchase.
- Kristine H.
This was the FIRST positive car buying experience in 23 years in Los Angeles. Sales personnel and staff were outstanding. Thank you!
- Joel K.
I appreciated the professionalism of Keyes and I will definitely recommend this dealership to family and friends.
- Leopold R.
I liked the honesty of the dealer personnel and their friendly relationships with customers.
- Eddie S.
Thank you at Keyes Toyota for your consideration and professionalism.
- David W.
Both the sales department and the service department were a pleasure to do business with. They show a lot of concern about taking care of their customers and making sure they are happy. This is the third vehicle that I have purchased from Keyes. I continue to return because of the excellent friendly service I always receive. Habibi our salesman was very helpful and friendly.
- Karen B.
Sidney was a very courteous young man. He had a pleasant way about him and was patient with us and attentive to our requests. The rest of the staff that helped us was also professional and this made the process of buying a car less stressful than usual.
- Philip G.
Negotiating was a great experience especially how Edward took care of us. He made us feel like family and very welcome. Great customer service. Edward is such a pleasure to do business with. I gave him and the dealer 5 stars...
- Arus M.
We appreciate everyone's feedback. Unfortunately due to limited amount of space on our website we will only be able to post some submissions after review.
Thanks & Have A Great Day!