Customer Service at Keyes Toyota

Customer Service

Car ownership isn’t an event, it’s a process that spans years — sometimes decades if you start with a good new Toyota car and maintain it properly. So when you’re car shopping around Los Angeles and Van Nuys, it’s not just picking the right car; it’s picking the right dealership, one that will back you and your vehicle for the long haul. That’s why your search should start at Keyes Toyota.

Folks visit from Glendale, Northridge, and Mission Hills for our extensive inventory of new and pre-owned Toyota cars, and for our expert Toyota service. But there’s something more than that — several somethings, actually — that keep people coming back year in and year out, and even finds them referring friends and family.

  • We’re part of the Keyes Automotive family of dealerships, and we treat you like family.
  • Our service is tailored to each customer’s unique needs.
  • We’re proud to be multilingual and multicultural.
  • We maintain high standards of knowledge and service in each department.
  • We give back to the communities that sustain us.
  • We don’t just talk about our values. We live them.

We sweat the details so that we can take much of the stress out of buying and owning your Toyota vehicle. Ownership should be enjoyable, and the approach we take sets the tone whether it’s your first time in our showroom or if we know each others’ kids’ names.

Our sales staff will be the first point of contact for many of you. However, we’d like to take this opportunity to remind you that there are many other people working behind the scenes to help, including our Toyota finance department and teams in our service and Toyota parts departments.

We do a lot that customers don’t even realize ’til they go to another dealership or service center and notice something’s missing. We offer convenient hours, a kids’ playroom, free wi-fi and computers, and even fresh cookies!

The car industry is known for being highly competitive. That’s not the only reason we do what we do, how we do it. We’re founded on values that some would call old-fashioned, but there’s something to be said for taking the extra time and effort to get it right. We invite you to your Los Angeles area Toyota dealership to see what that difference looks like. Keyes Toyota is located at 5855 Van Nuys Blvd in Van Nuys, CA.