FAQ: Keyes Toyota

faq

The Keyes Toyota family has heard nearly every question you can think of when it comes to Toyota cars, trucks, and SUVs (and several you couldn’t imagine). We’re addressing some of the most common ones here, but if you have a question you don’t see below, feel free to reach out to us. We’re always happy to help!

Our Toyota Inventory

Q: I’d like to drive something a bit more earth-friendly. Do you have green cars?

A: Do we ever! In addition to several varieties of the popular Toyota Prius, Keyes Toyota also offers hybrid variants of popular new Toyota models, including the Toyota Camry hybrid, Toyota RAV4 hybrid, and Toyota Highlander hybrid.

Q: What if I prefer something pre-owned?

A: We’ve got you covered. We carry pre-owned cars from several manufacturers, and our certified pre-owned Toyota models offer warranties and a number of other perks. Our CPO inventory is smaller because the cars are newer, they have lower mileage, and they have to pass a rigorous multi-point inspection. Not every car qualifies, but the ones that do give you added peace of mind.

Toyota Financing

Q: I’m not even sure I can afford a pre-owned car. Can you help?

A: Our Toyota finance department helps those with great credit, bad credit, and no credit find the financing they need to pay for their vehicles. Once you factor in specials, incentives, and your trade-in value, you may be surprised to find that even a new car is a lot easier to afford than you thought!

Toyota Service & Parts

Q: Why should I visit Keyes Toyota for maintenance?

A: Toyota service at recommended intervals is the best way to ensure your car has a long, “healthy” life. Between your Toyota warranty and our frequent service specials, there’s really no excuse to neglect your car. Besides, with our expert technicians, you and your car are always in good hands.

Q: What if I only need Toyota parts?

A: We have an extensive Toyota parts inventory, and if you need what we don’t have, we’ll be happy to order it. Whether you need tires, OEM Toyota accessories, replacement wheel covers, or nearly anything else from bumper to bumper, let us know.

General Questions

Q: Are you open on Sunday?

A: The Keyes Toyota sales department is open seven days a week ’til 10 PM. Our parts and service departments are closed on Sunday, but they’re available from 7 AM ’til 6 PM Monday to Friday, and from 7 to 5 on Saturday.

Q: Do you have Spanish-speaking staff members?

A: Yes, we have Spanish-speaking employees to accommodate all customers!

Q: Why Keyes Toyota?

A: We’re comfortable enough with our experience to set it aside for a minute. Instead, we’ll answer with something that has nothing to do with Toyota sales, service, or financing. We’re a member of the Keyes Auto Group, and we have deep roots in our community. They sustain us, and we give back to them by supporting worthy causes including Special Olympics, Van Nuys High School, Zonta International, the YMCA, and dozens more.

Our turn for a question: why would you go anywhere else? Keyes Toyota serves the Los Angeles area from our showroom at 5855 Van Nuys Blvd in Van Nuys, CA.